I'm a product manager, technical writer, UX designer, copywriter, and editor. Currently, I manage the implementation and maintenance of CGS' BlueCherry supply chain software at Dorfman Milano. Before that, I spent three years as the product manager and designer of a CRM aimed at law firms. I’m an empathetic communicator with a strong attention to detail. To learn more about my experience and projects, keep reading!
But if you're in a hurry, here's my resume
As a technical writer, my number one goal is to avoid assumptions. Whether it involves the audience, the product, or internal stakeholders, a little communication can go a long way. That’s why I ask questions early and often. Furthermore, I place high value on writing clarity, and my breadth of experience in the design and software space makes me uniquely suited toward a variety of audiences.
Primary experience: Work instructions (see project section), FAQs, release notes, microcopy
As a UX designer, my mission is to make software that is simple, useful, equitable, and fun. My strength lies in the ability to fully internalize a client’s needs and synthesize them in novel ways to solve multiple user problems. I pride myself on a deep toolkit of design patterns, as these are the language of digital interfaces.
Primary experience: User interviews, personas, user journey maps, usability studies, UX writing, design software (Figma, Adobe XD, Invision, Photoshop)
As a copywriter and editor, my greatest skill is my attention to detail. I’ve developed this trait throughout a variety of experiences, including software testing, quality assurance, and teaching (not to mention copywriting and editing). I also pride myself on literary tone. Whether writing or editing, I have the ability to match whatever tone is most appropriate.
Primary experience: Over fifty business and entertainment articles written, three books edited, personal blog on music/television/software/design
Buttons are a key part of digital interfaces, and Figma makes it easy to create reusable button components. In these instructions, I walk a new user of Figma through the process of creating their own button component.
Read the Instructions
Galleries are a valuable source of knowledge and entertainment, but some design oversights restrict their potential. I applied UX research and design methods to improve accessibility and the overall experience.
Read My Case Study
EPFirms is a CRM that targets the legal field, offering a simple and integrated solution for small and medium law firms. Along with managing the product since 2018, I created a high fidelity prototype for its mobile app.
Explore the Prototype
Productivity is a major interest of mine, especially when it incorporates lessons from psychology. That's why I created a competitive audit of some of the most popular task and habit tracker apps on the market.
Read My Review